How can I file a claim on my Renter's insurance policy? – Goose Insurance - USA

Submit notice of loss for renter's insurance policy

Claims for Goose Renters Insurance policies can be submitted in a couple of different ways. You must submit your claim to Boost (claims administrator) directly. Our Goose Sales & Customer Service team are not provided with any information or updates on your claim, so we are not able to assist you with questions or concerns regarding claims.

If you have suffered a loss and need to file a claim, please have your information ready and reach out to the claims department:

By phone at 1-800-236-3113
By email at goose-renters-fnol@boostinsurance.io

What information will you need to include in your email or provide over the phone?

At minimum, Boost will need the following to associate your claim with your policy:

Policy Number
Named Insured
Contact information for Named Insured
- Phone number
- Email

You can expedite the process by also gathering this information to share with your first notice of loss:

Loss Location
Date of Loss
Brief Description of Loss-- details of the damage & what caused the loss (fire, theft, etc)

Once the claim information has been received, you will receive an acknowledgment email within 24 hours of receipt. You may reach out to request additional information to aid in the review process at 1-800-236-3113. If payment is made for your loss, it will be sent via paper check directly from the claims administrator.

Direct all inquiries related to claim status or updates to Boost at 1-800-236-3113.

Please be advised that as of Friday, September 9, 2022, we are no longer writing new business for renters insurance. If you have a policy currently and cancel it or let it lapse, we cannot reinstate it.

All about Goose's Renters Insurance (US)

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